Privacy Policy

 

At The Confidence Haven, the protection of all visitor’s privacy is paramount and this policy governs the privacy of its users who choose to use it.

It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to.

Additionally it will explain the use of cookies or software and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

This policy will be updated as and when necessary so please come back to review it regularly.

The DPA & GDPR 

We and this website comply to the DPA (Data Protection Act 1998) and  GDPR (General Data Protection Regulation).

Information Collection and Us

To effectively run and maintain this website, the following data about you may be collected:

  1. Information about how you are using our site. This may include the pages you’ve viewed and the links you have clicked. The information received by us may also include your location
  2. Information you send to us. This could include when you make a purchase or register / sign up for information, an event or any other kind of free service or resource offered by us
  3. Information you freely provide during interactions with us which could include online or offline

We will never disclose your personal information to third parties with the exception of the circumstances as outlined in our privacy policy, for legal purposes as required by law and in the case of fraud prevention and protection.

Storing Your Personal Data

Some or all information we collect from you or that you provide to us can at any time be processed and stored in various parts of the world dependent on the third party websites and applications we use. By sharing any personal details with us, you are confirming that you agree to this and that you understand that there is always an element of risk when sending data electronically and that you send or provide information at your own risk. We will always do our best to ensure that your details are stored securely.

Use of Cookies

This website may use cookies to better your experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing you to give explicit permission or to deny the use of /saving of cookies on your computer / device.

If you wish to deny the use and saving of cookies from this website on to your computer or device’s hard drive, you should take the necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon your first visit.

All information received through cookies is statistical data only which will not identify any of your personal details.For more information about cookies, please go to AboutCookies.org.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive or device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to you at your own risk. While all precautions have been undertaken to ensure only genuine downloads are available you are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites that we have linked to and advise you to verify their authenticity using third party anti virus software or similar applications.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. You can subscribe through an online automated process where you must give your explicit permission.

Your personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. You can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive may include but is not limited to general updates, information about products and services, information about third party products and services.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is Mailchimp.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, you are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites). Links from this website to another does not represent endorsement of the  third party’s privacy policy. Please read through their policy before sending them any personal details.

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media. Although The Confidence Haven will never intentionally link to malicious site, if we use any type of URL shortening, whether on this site, in emails or social media profiles, you should take caution before clicking on such shortened URL links and verify their authenticity before proceeding as we cannot guarantee the complete safety of any third party sites.

We also cannot guarantee or verify the contents of any externally linked website despite our best efforts. You should therefore click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

While we may have official profiles on social media platforms, you are advised to verify authenticity of such profiles before engaging with, or sharing information with them. We will never ask for your passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Access to Information

In line with the Data Protection Act 1998, you can request access to the information we hold relating to you. If such information is requested, we reserve the right to charge a fee of £10 to cover any costs related to providing you with the information.

Contact information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to get in touch. Send an email to: hello@TheConfidenceHaven.com